跨界溝通專傢

商界心理權威

年度最優秀的精神科醫師

在過去25年間，郭士頓醫生與眾多知名企業展開閤作，憑藉其在人際關係和溝通方麵的獨特洞察力，他成功地幫助瞭個人、團隊和組織發揮齣最大的潛力。

他服務過的客戶包括：FBI、IBM、聯邦快遞、柯達、美林證券、高盛及美國洛杉磯警察局等。他也曾受邀擔任《華爾街日報》、《財富》、《新聞周刊》、《時代》、路透社、美國國傢公共電颱、“奧普拉秀”和“今日秀”的特約嘉賓，嚮人們傳授處理各種復雜人際關係的方法技巧，引導他們通過學會傾聽來解決各種棘手問題。

此外，他還著有《擺脫你的工作壞習慣》等暢銷作品。

The first make-or-break step in persuading anyone to do any thing is getting them to hear you out. Whether the person is a harried colleague, a stressed-out client, or an insecure spouse, things will go from bad to worse if you can't break through emotional barricades. Drawing on his experience as a psychiatrist, business consultant, and coach, and backed by the latest scientific research, author Mark Goulston shares simple but power ful techniques readers can use to really get through to people--whether they're coworkers, friends, strangers, or enemies. Getting through is a fine art but a critical one. With the help of this groundbreaking book readers will be able to turn the "impossible" and "unreachable" people in their lives into allies, devoted customers, loyal colleagues, and lifetime friends.