具體描述
Interviewing is a foundational user research tool that people assume they already possess. Everyone can ask questions, right? Unfortunately, that's not the case. Interviewing Users provides invaluable interviewing techniques and tools that enable you to conduct informative interviews with anyone. You'll move from simply gathering data to uncovering powerful insights about people.
Interviewing Users will explain how to succeed with interviewing, including:
Embracing how other people see the world
Building rapport to create engaging and exciting interactions
Listening in order to build rapport.
With this book, Steve Portigal uses stories and examples from his 15 years of experience to show how interviewing can be incorporated into the design process, helping you learn the best and right information to inform and inspire your design.
用戶評價
##很多還是抽象的道理吧，how to部分太少
評分 評分 評分 評分 評分##interview is an art about not directly asking the questions you want to know
評分##在體驗設計的時代，一切都是以用戶體驗為核心的。而在做好這一切的前提必須要瞭解用戶，用戶訪談作為用戶研究中最常用的研究方法，其重要性不言而喻。這本書詳細的講述作者用戶訪談的方法、訣竅，從設定目標到招募受訪者、創建訪談指南...作者不僅跟我們探討瞭做用戶訪...
評分 評分相關圖書
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