具体描述
The first make-or-break step in persuading anyone to do any thing is getting them to hear you out. Whether the person is a harried colleague, a stressed-out client, or an insecure spouse, things will go from bad to worse if you can't break through emotional barricades. Drawing on his experience as a psychiatrist, business consultant, and coach, and backed by the latest scientific research, author Mark Goulston shares simple but power ful techniques readers can use to really get through to people--whether they're coworkers, friends, strangers, or enemies. Getting through is a fine art but a critical one. With the help of this groundbreaking book readers will be able to turn the "impossible" and "unreachable" people in their lives into allies, devoted customers, loyal colleagues, and lifetime friends.
用户评价
##讲的是如何与人沟通。很棒。核心应该是，理解对方到底在想些什么，在担心些什么。可是很大的问题是，很多时候你并不理解对方，这怎么办呢……？
##工作和生活上都很有用。
##Perceiving is believing. Misperceiving is deceiving. And worse yet, prevents achieving.‖ U know it's okay to be afraid.‖ It doesn't take long for me to get fed up with this kind of book. What a shame.
##上次和z谈话试着运用一些...还在实践中。和h还没机会实践，以前几次的确自己废话太多了.12.16 发圣诞邮件给陶瓷的教授，来个 power thank you. 然后一个教授说有$考虑我的申请，还是奏效了？
##非常棒
##Dr. Goulston的每个字感觉都透出谦逊有礼。他的女儿能有这样的爸爸真是太幸福了。
: F718/G699
##不仅仅是听，还有怎样让人感觉到，有些技巧非常耐人寻味但好意思用吗？
##讲的是如何与人沟通。很棒。核心应该是，理解对方到底在想些什么，在担心些什么。可是很大的问题是，很多时候你并不理解对方，这怎么办呢……？