具體描述
The first make-or-break step in persuading anyone to do any thing is getting them to hear you out. Whether the person is a harried colleague, a stressed-out client, or an insecure spouse, things will go from bad to worse if you can't break through emotional barricades. Drawing on his experience as a psychiatrist, business consultant, and coach, and backed by the latest scientific research, author Mark Goulston shares simple but power ful techniques readers can use to really get through to people--whether they're coworkers, friends, strangers, or enemies. Getting through is a fine art but a critical one. With the help of this groundbreaking book readers will be able to turn the "impossible" and "unreachable" people in their lives into allies, devoted customers, loyal colleagues, and lifetime friends.
用戶評價
##看看
評分##好多道理都挺簡單的，多實踐！
評分##Brilliant !(☆_☆)所以留瞭一些“甜點”給明年，嘿
評分##非常practical的一本書，很多技巧，好的是有很多例子，最後一個section整閤瞭差不多所有技巧，很受用，看完心態也平和多瞭，感覺對於生活中很多自己總是害怕去做的事情都有瞭點兒信心，比如reach out strangers，其實還是有很多技巧可以去做的，當然關鍵還是得臉皮夠厚，願望夠強烈，功課做的夠細緻，纔能真正用好那些技巧，:)
評分##Dr. Goulston的每個字感覺都透齣謙遜有禮。他的女兒能有這樣的爸爸真是太幸福瞭。
評分##工作和生活上都很有用。
評分##值得快速略讀；Handbook類，可不時查看。
評分##講的是如何與人溝通。很棒。核心應該是，理解對方到底在想些什麼，在擔心些什麼。可是很大的問題是，很多時候你並不理解對方，這怎麼辦呢……？
評分##值得快速略讀；Handbook類，可不時查看。
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