Effectively measuring the usability of any product requires choosing the right metric, applying it, and effectively using the information it reveals. Measuring the User Experience provides the first single source of practical information to enable usability professionals and product developers to do just that. Authors Tullis and Albert organize dozens of metrics into six categories: performance, issues-based, self-reported, web navigation, derived, and behavioral/physiological. They explore each metric, considering best methods for collecting, analyzing, and presenting the data. They provide step-by-step guidance for measuring the usability of any type of product using any type of technology.
. Presents criteria for selecting the most appropriate metric for every case
. Takes a product and technology neutral approach
. Presents in-depth case studies to show how organizations have successfully used the metrics and the information they revealed
已經有2013年第二版瞭。這本HCI的書居然被歸到瞭杜威303 - Social processes下麵。
##入門的課本。講的挺清楚。加一顆星因為上周四見到瞭Tullis本人。他們公司來Austin offsite。發現大傢氛圍看起來真好。
##幾個metrics其實挺有用的,算是入門書裏很推薦的。
##入門的課本。講的挺清楚。加一顆星因為上周四見到瞭Tullis本人。他們公司來Austin offsite。發現大傢氛圍看起來真好。
##讀過中文版
##關於用戶研究來說講的足夠細緻瞭,需要實踐中檢驗下
##讀過中文版
##To data scientists, the most relevant is chapter 2, but overall it covers a wide range of UX study from scratch. Some case studies seem to be outdated.
##入門的課本。講的挺清楚。加一顆星因為上周四見到瞭Tullis本人。他們公司來Austin offsite。發現大傢氛圍看起來真好。