The secret of success is not what they taught you in school. What matters most is not IQ, not a business school degree, not even technical know-how or years of expertise. The single most important factor in job performance and advancement is emotional intelligence. Emotional intelligence is actually a set of skills that anyone can acquire, and in this practical guide, Daniel Goleman identifies them, explains their performance, and shows how they can be fostered. For leaders, emotional intelligence is 90 percent of what sets stars apart from the mediocre. As Goleman documents, it's the essential ingredient for reaching and staying at the top of any field, even in high-tech careers. And organizations that learn to operate in emotionally intelligent ways are the companies that will remain vital and dynamic in the competitive marketplace of today-and the future. Comprehensively researched, crisply written, and packed with fascinating case histories of triumphs, disasters, and dramatic turnarounds, Working with Emotional Intelligence may be the most important business book you'll ever read.

作者简介

Psychologist Daniel Goleman was born on March 7, 1946 in Stockton, California. He earned a Ph.D. from Harvard. Goleman wrote his first book, "The Meditative Mind" after studying ancient psychology systems and meditation practices in India and Sri Lanka. Goleman wrote about psychology and related fields for the New York Times for 12 years beginning in 1984. In 1993 he co-founded the Collaborative for Academic, Social, and Emotional Learning. He is also a co-chairman of The Consortium for Research on Emotional Intelligence in Organizations and a member of the Mind and Life Institute's board of directors. Goleman has written several popular books, including "Emotional Intelligence," "Social Intelligence," and "Ecological Intelligence." He received a Career Achievement award for journalism from the American Psychological Association and was elected a Fellow of the American Association for the Advancement of Science to recognize his efforts to communicate the behavioral sciences to the public.

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